Reliable construction warranty management software for satisfied trades and homeowners.

Communicate with your homeowners and trade partners 24/7. Manage work orders and collaborate with your field techs, all from our user-friendly platform.

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VERISK ANALYTICS®

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Dashboards

Gain total visibility into your Service and Warranty Department with informative dashboards. Easily see your new homeowner requests, vendor updates, outstanding tasks, open items, and homes under warranty in one quick glance.

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List and Item Tracking 

Item and Gantt Scheduling 

Automated Tasks and Emails  

Easily track the location of each and every list or item. The list management page allows you to update all your open lists and items on one page while still giving you access to pertinent home information.

Easily schedule all of your items with Punchlist Manager and leverage the ability to create a Gantt schedule on repairs that require dependent items to be completed.

Keep yourself (and your homeowners) up to date as they progress through their warranty journey by creating automated tasks to remind you to call your client or create automated emails to send at certain times. 

Correspondence Tracking  

Store all the documents and photos for each home in one spot. Give your team access to the blueprints, progress photos, item photos, completed inspections/punchlists, or any photos and documents related to each home.

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Document and Photo Management

Vendor Tracking 

Reporting

Track all your communications with your homeowners and vendors in one cohesive location on the home file. Every communication—whether it is a phone call, email or text message—is in one location and name, date, and time stamped.    

Using either an integration or manual setup, you can add your default vendors to the community or home so that when an item is logged for a category, Punchlist Manager automatically selects the vendor for the item. Vendors are also rated on how efficiently they complete their warranty items based on your goals for them.

Packed with over 65 standard reports, Punchlist Manager gives you the information you need, when you want it. You can even schedule to have reports sent to you on a regular basis.

Production, CRM and
Accounting Software Integrations

Create customized Punchlists/QA Walks within Punchlist Manager. Schedule out your punchlists as the home is completed and easily track any defects in the home. 

Punchlist/QA Walk Management 

Punchlist Manager has the ability to integrate with many of the major front-end production, CRM, and accounting packages like BuilderMT, Sales Simplicity, Sage 300 CRE, Sage 100C and many others. This eliminates the need for your team to enter a home twice. Contact us to see if we can integrate with your system.

Homeowner Portal 

Give your homeowners the ability to access their home information, submit requests (with photos), and see updates on their requests while their home is under warranty. Requests submitted through the portal are created in Punchlist Manager, which eliminates the warranty team’s need to re-key the customer request.

With customized messages and an FAQ section, your homeowners can have 24/7 access to any information you feel is important to them.

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Vendor Portal

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Give your vendors the power to access their own portal, view any item assigned to them, update items as they are completed (including photos), obtain customer sign-off when work is completed, and send messages directly to your team. Data is updated in real time.

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